Terms of Service.
No-Show and Cancellation Policy
At Kris Janovitz Photographer LLC, we understand that plans can change unexpectedly. However, to ensure that we can accommodate all of our clients efficiently and effectively, we ask for your cooperation with our no-show and cancellation policy.
Cancellation Policy
Advance Notice: Please provide at least 24 hours notice if you need to cancel or reschedule your photography session. This allows us to offer your slot to other clients on our waiting list.
Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment time will incur a fee of 50% of the session cost. This fee compensates for the time and resources reserved for your session.
No-Show Policy
Definition: A 'no-show' is when a client misses a session without cancelling it in advance. This includes arriving more than 30 minutes late without prior communication.
Fee: Clients who do not show up for their scheduled session will be charged $100. This fee must be paid prior to booking any future sessions.
Rescheduling
If you need to reschedule your session and provide more than 24 hours notice, we will do our best to accommodate your new preferred time and date without any additional charges.
Rescheduling within 24 hours of the appointment time will be considered as a late cancellation and will be subject to the late cancellation fee mentioned above.